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9

Jul, 2020

Program Refund Update

Dear Parents & Friends of Emmorton:
 
Thank you for your patience as we have worked our way through a new refund system.  This has been a new experience for all of us.
At this time, a majority of refunds have been processed back through our web registration site.  You will notice that your refund is a few dollars less than what you actually paid and this is due to the following:  Your refund will be less the $3 non-refundable Sports Connect website service fee AND the Credit Card processing fee charged by Visa, Master Card, Discover or Amex.  We have no control over both of these fees being deducted from the initial payment.  
Therefore, being a non-profit business, that receives no stream of income other than registration and fund raising, we are in no position to refund money we never received. 
We hope you understand our situation and we apologize for any inconvenience.
 
Thank you,
Emmorton Recreation Council 
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